Tuesday, June 7, 2011

More TMO drama

The TMO battle wages on.

Last Thursday, when I finally completed all of the self-counseling and application pages (and then recompleted them because their server crashed), and hit "submit", I am 99% sure that the page said something like "Your application has now been submitted to the TMO location you selected. If you need to make any changes, you will need to contact the office personally. They will now begin the review process and contact you if there are any problems. Please submit a copy of your orders within six days."

Since I tend to just, you know, accept what somebody in authority is saying, I relaxed, thinking everything was being reviewed and I would hear from them soon. Yesterday, I called the TMO location to get their fax number so I could send Brandon's orders. . . and found out that the computer system doesn't actually submit our application like it said, that they had never received anything from us, and that I needed to print it and fax the application (along with my POA showing that Brandon has actually given me the right to do so).

Here's the thing. I don't have a fax machine. I don't even have a landline phone to hook up a fax machine. I don't even know anyone with a fax machine-- not even my sister, who owns her own business. Everything is email these days. So I ran all over town (in 100 degree weather, and without AC in my car) on the hunt for a fax machine I could use. . . for a cheap price. Yes, I know a local copy/printing business that allows you to fax. But the last time I went there to fax paperwork to the Air Force, they charged me (are you ready for this?) $90. Yes, that is really a nine with a zero after it. It was $2 a page. I will never do that again.

By 3:00, I gave up.

I'll be honest, I was pretty fed up with the whole thing until last night when Brandon called and told me that his Captain asked him yesterday if he needed help setting up TMO, and Brandon responded "No, my wife has taken care of all of that." The Captain told him he was a lucky man, and Brandon agreed. Well that just made me feel all warm and fuzzy inside. . . and motivated me to actually finish taking care of TMO. ;)

Speaking of Brandon, he is doing great. I don't think training will ever be easy, but he's managing well. I can't wait to see him!

1 comment:

Ann said...

Random but..local grocery stores can sometimes fax things for you. Also, if you are anywhere near a base you can go and they will do it, usually for free.